Shipping Policy

 

At Raha Mart, we aim to provide reliable and convenient delivery to customers throughout the United Arab Emirates.

Delivery Area

We currently offer delivery within the United Arab Emirates, subject to courier availability.

Order Processing

Orders are generally processed within 1–2 business days after order confirmation.

Processing may take longer during promotional periods, public holidays, or periods of high order volume.

Delivery Time

Estimated delivery within the UAE is generally 2–5 business days after dispatch.

Delivery times may vary depending on the customer's location and courier operations.

Shipping Charges

Any applicable shipping charges will be displayed during checkout or communicated before order confirmation.

Cash on Delivery

Cash on Delivery may be available for eligible UAE locations.

Customers must provide accurate delivery information and be available to receive their orders.

Delivery Delays

Delivery may be delayed due to:

• Incorrect or incomplete delivery information.
• Customer unavailability.
• Courier delays.
• Weather conditions.
• Public holidays.
• High order volumes.
• Other circumstances beyond our reasonable control.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional delivery arrangements or charges may apply.

Order Tracking

Where tracking information is available, it may be provided to the customer after the order has been dispatched.

Contact

For shipping-related assistance, customers may contact Raha Mart through the official store.